2013 40 Under 40: Julie Cape
Southeast Region Reprints
Senior vice president, client services
Digital Insurance Inc.
Age: 38
Leadership and creativity in developing processes that free her colleagues to focus more on customer relationships are two attributes that set Julie Cape apart, clients say.
Ms. Cape is senior vice president of client services at Digital Insurance Inc., an Atlanta-based employee benefits brokerage, where she is responsible for 25,000 group benefits clients and a staff of more than 100 benefits consultants working throughout the United States.
“She knows benefits backwards and forwards, and she understands what is required on a leadership level as well as what is required at the sales level in order to procure customers and keep them happy,” said Holly Forest, finance and human resources manager at Renusol America Inc., an Atlanta-based solar industry company that relies on Digital Insurance to help manage its benefits costs.
Ms. Cape already has held several corporate leadership roles and helps develop other leaders within her company.
Developing Digital Insurance's culture of excellence and its talent is a favorite part of her job, Ms. Cape said. She dedicates a lot of time explaining “the big picture” to Digital Insurance employees so they understand how their roles effect the entire organization and its clients.
“If you see the connection that your work does to positively impact the company, then it helps you be better at what you do,” Ms. Cape said.
She also is known for developing improvements to company processes and eliminating work-flow obstacles through the implementation of technology.
This leaves more “time for the client relationship development that we are always striving for,” Ms. Cape says.
