Business Insurance's annual Readers Choice Awards are now the Buyers Choice Awards, reflecting a significant revision of the awards process to create a more rigorous and transparent basis for naming award winners, and a new focus on identifying those service qualities that buyers value most and the companies that exemplify those qualities.
Independent research company Erdos & Morgan conducted a survey of Business Insurance readers who are buyers—those responsible for the management and purchse of risk management, benefits management and insurance products and services—to identify the service and expertise qualities they regard as most valuable in their brokers, insurers and third-party claims administrators. Respondents were also asked to identify those companies they perceive as best representing their preferred service and expertise metrics, and those companies that they would recommend to peers.
Survey analysis and award winners were presented at an annual awards dinner and the winners were profiled in Business Insurance magazine.