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Member, Beacon International Group, Ltd.
For employers worried about their workers being a bit too hasty to send an e-mail in the heat of the moment, there is a new product designed to give these employees pause.
“ToneCheck,” a product launched by Moncton, New Brunswick, Canada-based Lymbix Inc., is designed to evaluate the tone of an e-mail by examining its vocabulary and then warning the sender if it considers the language to be too emotionally charged.
For instance, instead of writing something has been annoying, troubling or upsetting, the program will suggest the sender write instead, “It has been concerning me for some time.”
According to the company's website, the software's features include a “ToneCheck” which identifies and flags emotionally charged sentences; a “Tone Editor,” which helps to adjust and preview the emotion in the messages before sending; a “Tone Alert Automated” flagging device that notifies the sender upon pressing “send” when an e-mail falls “outside your acceptable tone” balance, and offers the option to adjust or ignore; and a “Tone Tolerance,” feature, which lets e-mail senders choose an “acceptable tone tolerance” and customize settings in a configuration panel for more or less sensitivity.
Microsoft Outlook users can download ToneCheck, which is in beta form, free for a limited time.
Further information is available at www.tonecheck.com.