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Broker engagement lead
Attune Insurance Services LLC
Lael Chappell joined Attune Insurance Services LLC in January after more than three years in the real estate and hospitality practice at Willis Towers Watson PLC. Before that, he was with Marsh & McLennan Cos. Inc. in the middle market national brokerage space and spent over seven years underwriting for Zurich North America in the strategic risk solutions group. He is on The University of Georgia Business School Young Alumni Board and is president of the National African-American Insurance Association’s New York Chapter.
What is the No. 1 concern in your specialty?
Technology and how much it ultimately disrupts the industry and provides us the opportunity to evolve.
What advice would you give to someone starting out in the business?
Continue to be inquisitive, never stop learning, and don’t be afraid to try something different as opportunities present themselves. I think there’s a lot of opportunity within the insurance industry regardless of background, talent, even skill set.
What surprised you about the insurance industry?
Having been on all sides of the house at this point and having had the benefit of studying risk management, I had a pretty good understanding of what opportunities lie within the industry. I continue to be amazed at how many people stumbled upon insurance and ultimately developed long, impressive careers.
What is something most people don’t know about you?
In my spare time, I’m actually learning how to DJ.
What would you/do you binge watch?
I have promised all my family and friends I’m going to sit down and finally watch “Game of Thrones.” I haven’t watched an episode and understand it’s a big deal.
In the insurance industry’s battle for talent, there are plenty of incumbents to fight over.