Bonnie Boone is a producer and client executive for Gallagher’s risk management practice group. She develops strategy and places professional liability lines for a broad range of large clients. Her expertise includes captives, physicians, hospitals, Long Term Care and Managed Care, financial institutions and large manufacturing companies. She also manages overall coordination of Gallagher’s resources as well as account management and new business development.
Bonnie has 35 years of experience in the insurance industry as a broker and underwriter. She joined Gallagher in 2017 from Marsh, where she sat on the national executive committee for its healthcare practice. Prior to that, she was with Alliant Insurances Services where she oversaw healthcare and casualty for the Chicago and New York offices. She also held a national position with Willis for more than a decade and worked with 280 retail offices on a global basis to produce business, market, and set strategy for the health care industry and casualty business. She chaired product line/industry segments for long-term care, managed care, and HPL (integrated delivery systems), among others. She has placed reinsurance for some the largest captive programs in the country.
Additional experience includes managing an underwriting staff and a book of business for Continental Insurance Company with a premium volume of $103 million. Establishing market direction, reinsurance treaties, developing rates, underwriting guidelines, and corporate strategies were a part of her duties. She has been the underwriter and/ or broker on the top ten managed care companies in the country.
In December 2015 Bonnie was honored by Business Insurance with its first Impact Award for exceptional contributions to diversity and inclusion in the industry. Bonnie is an accomplished lecturer and author. Recent speaking engagements include RIMS, IMAC and the Fox School of Business at Temple University.
Crystal R. Brown joined TDC Specialty Underwriters, Inc. (TDCSU) in the fall of 2019 as Vice President, Hospitals Underwriting. Crystal brings over 30 years of underwriting experience to this role, along with deep industry knowledge of the E&S market. Prior to joining TDCSU, she led the national underwriting platform for the nation’s largest physician-owned medical malpractice insurer, The Doctors Company. She oversaw policy development, underwriting portfolio management, alternative risk solutions, underwriting infrastructure and systems development administration, continuous improvement, due diligence support, and talent development. Crystal also served as healthcare zone leader for CNA, where she oversaw underwriting at 10 branch offices that focused on the healthcare segment. She is a graduate of the Advanced Leadership Program at Kellogg School of Management at Northwestern University. She earned a master’s in public administration (MPA) in Health Services Management from New York University, and a bachelor’s degree in English from Amherst College. She is a member of PLUS and is a Women to Watch Foundation Board member, prior Ambassador, and 2018 Business Insurance Women to Watch Honoree. Crystal provides community outreach through her involvement with the following organizations: Business Insurance Women to Watch Foundation; Casa Nazaret (Volunteer in the Dominican Republic), Delta Sigma Theta Sorority, Inc. (Diamond Life Member); Girl Scouts of America (Troop Leader 2008 to 2020); Jack and Jill of America (Associate Member, WCCC Lead Teen Advisor 2019 to 2020 and 2018 and 2020 Mother of the Year); Mariposa DR Foundation (Volunteer in the Dominican Republic); Project Esperanza (Volunteer in the Dominican Republic); St. Giles Family Mass Community (Pastoral Team Member); and Youth Educational Mentoring Basketball Association (YEMBA Board Member). Crystal resides in the Chicago area with her husband, Damon S. Brown, and their 18-year-old triplets.
Ms. Copeland is the Vice President of Managed Care Services of PMA Companies. In this role, Ms. Copeland is responsible for leading PMA’s corporate-wide managed care operations. In addition to providing strategic leadership, Ms. Copeland is responsible for overseeing medical networks and vendor management, bill review, product quality, and case management functions.
Ms. Copeland has a record of achievement in positions of increasing responsibility in the workers’ compensation, auto, and group health managed care industry. Prior to joining PMA, she served as Vice President, Cost Containment at Broadspire, which is a global TPA and managed care service provider. Prior to Broadspire, she held leadership roles at Fairpay Solutions/Mitchell, Intracorp, and Genex. Throughout her career, Ms. Copeland has worked closely with insurers and TPAs in developing and implementing new managed care solutions and participating in all aspects of the marketing and sales process. Ms. Copeland is a graduate of Wesley College with a Bachelors of Business Administration.
Carolina Klint was named CEO North West Region of Marsh Continental Europe in August 2017 and is responsible for Marsh’s operations in the Nordic countries, Belgium, Luxembourg and the Netherlands, and for driving client value by delivering Marsh’s world-class risk advisory and strategic services to the growing client base in the region. Before joining Marsh, Carolina held several senior positions with AIG, most recently as President of its U.S. South Zone, responsible for AIG’s Commercial Business in 11 states. Under Carolina’s leadership, AIG was named Insurance Company of the Year at the 2013 Insurance Awards held by R&F, Sweden’s leading insurance publication. Carolina speaks frequently about values-based leadership, empowerment for breakthrough results, and the importance of diversity as a keynote speaker, panelist, and guest lecturer. In December 2013, she was named a Business Insurance Women to Watch honoree, and she is one of the co-authors of the book “Words of Wisdom from Women to Watch: Career Reflections from Leaders in the Commercial Insurance Industry” (Wiley 2016).
Sabine is the CEO for the InsurTech Business at Startupbootcamp and Rainmaking, the home of Startupbootcamp InsurTech and Hartford InsurTech Hub. Sabine cultivates the expertise of leading insurers, investors and mentors to bring the innovation of cohorts of startups to market. She brings extensive operational and growth strategy expertise gleaned from her corporate innovation and startup acceleration activities working with global firms and 100s of well-known financial services institutions for which she developed growth strategies. Outside Startupbootcamp, Sabine advises and coaches a variety of businesses. Sabine is also a co-editor of the first crowdsourced InsurTECH Book, published by Wiley in 2018.
Dawn Watkins is the Director of Integrated Disability Management for the Los Angeles Unified School District (LAUSD); the second largest school district in the nation.
Ms. Watkins has over 30 years of risk management experience in both the private and public sectors. In 2004, she joined the Risk Management Division of LAUSD where she has held progressively responsible positions. Since 2006, she has led the LAUSD disability management program which includes workers’ compensation, absence management, reasonable accommodations, return to work, and protected leaves for approximately 70,000 employees.
Ms. Watkins is the recipient of the 2017 “Women to Watch” award issued by Business Insurance and the 2008, “Risk Innovator” award issued by Risk and Insurance. In 2008, while under her leadership LAUSD received the Risk and Insurance “Theodore Roosevelt” award for excellence in workers’ compensation and disability management in the public sector.
Ms. Watkins holds a Bachelor of Science degree, a California Self Insured Administrators certificate, and multiple designations in Risk Management and Human Resources. She is a frequent speaker at national and local risk management conferences and events.
Kim Wilkerson is a Senior Vice President and Head of Claims for AXAXL in Bermuda. Kim joined XL Group in Bermuda in 2007 and served as General Counsel of XL Insurance (Bermuda) Ltd before transitioning to the Head of Claims role in 2015.
She has more than 30 years of experience in the insurance industry, including 15 years in the brokerage area. In addition to holding the Chartered Property & Casualty Underwriters (CPCU) designation, Kim is admitted as a Barrister & Attorney in England & Wales and Bermuda, and is an Associate of the Chartered Institute of Arbitrators. During her career, Kim has worked in both Bermuda and London where she provided legal services for XL’s Lloyds syndicates. Kim is a Contributing Author to “The Law of Reinsurance in England & Wales” 2nd & 3rd Editions. She has written articles for Bermuda Insurance publications and has spoken at industry events such as RIMS, the Bermuda Captive Conference, Claims Litigation Management Association and Bermuda Insurance Market Conferences.
In 2014, Kim was one of 25 women selected out of more than 400 industry professionals nominated from around the world to appear on Business Insurance’s ‘Women to Watch’ List.
In February 2016, Kim was appointed to Bermuda’s Senate where she served as Progressive Labour Party Shadow Minister for Economic Development until the dissolution of Parliament in June 2017. Currently, she serves as Chair of the Bermuda Civil Aviation Authority and is a nonexecutive Director of the Argus Insurance Group. Kim also chairs the Board for the charity ‘Parent Resource Institute for Drug Education’ (PRIDE) Bermuda which offers socio emotional learning programs within to Bermuda’s schools.