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Brittany Baker was promoted to her current position on Jan. 1, from director of technical sales. She joined CyberCube in July 2019 after graduating from Emory University and working at Oliver Wyman Inc. and PricewaterhouseCoopers LLP, where she cultivated her expertise in the cyber sector.
What’s a lasting effect of the pandemic on the way you work?
I already had very flexible work arrangements with CyberCube, and PwC was also quite flexible, so that was less of a transition for me. What I have seen now, more recently, is a real appreciation for those in-person interactions, whether with my team or with clients. That’s something for which I have a greater appreciation now.
What’s your advice on navigating the current insurance market?
The biggest thing about cyber insurance and the market is that there is still an education gap, from an enterprise buyer through the insurers and the reinsurance market. Invest the time and resources in knowing what cyber risk is and having the right people in place.
What’s a problem that needs fixing in your sector?
In addition to the education piece, it’s the sharing of information and resources. We should be sharing loss data when it comes to cyber so we can all learn faster and more quickly what this risk is and how it ties from exposure to loss. We’ve done it in workers compensation and auto liability and other types of lines.
What is something about you that would surprise people?
That I did competitive horseback riding through high school on Long Island, where I grew up.
This definitely changes. Currently, I am listening to the “Hadestown” soundtrack, which is a Broadway show we went to see recently, and I fell in love with it.