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NATHAN REZNICEK Director of operations

CIC Services LLC

Knoxville, Tennessee

The industry term “captive” was unfamiliar to Nathan Reznicek as he was climbing the corporate sales ladder at Canon U.S.A. Inc., eventually becoming Midwest regional manager. It wasn’t until a printer salesman he managed went to work in insurance that he became captivated by the industry. Now a decade into his insurance career, Mr. Reznicek develops captives programs to help companies manage their risks.

What is the biggest challenge of working through the pandemic?

It’s a little bit of monotony where one day bleeds into the next. It’s difficult to tell a Tuesday from a Sunday. Yet, people are more available because we are all stuck. People are getting work done this way.

What advice would you give to someone starting out in the business?

The field is so broad. You can do anything, from loss control to risk mitigation. Try to get a flavor of what the industry is and find what you want to do.

How will your work change going forward?

I’d expect the requirements for in-person meetings and travel to decrease considerably. The captive insurance industry has traditionally been a rather close-knit one, with regularly scheduled conferences for state associations, regulatory meetings and general industry meetings. With the relative ease that the industry has made to a near 100% remote workforce I would expect the acceptance and utilization of video meetings and digital-based conferences to continue to increase.

What is something about you that would surprise people?

The route that I took to enter into this space. It wasn’t the usual route. I took my experience of being inside a client’s walls to the insurance industry.

All-time favorite movie?

“Princess Bride”

What is your favorite meal?

Protein shakes.