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Employee Benefits

Telehealth got high marks during pandemic, but in-person care preferred: Study

April 07, 2023 Reprints

Although telehealth grew in popularity during the COVID-19 pandemic, most users prefer to return to in-person care in the future, largely due to a lack of physical exams and perceived lower quality, new research shows, reports mHealth Intelligence. Overall, 90% of physicians surveyed indicated that video visits went well during the pandemic. Despite those findings, 60% of respondents shared that video visit quality did not match the capabilities of in-person care.

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Telehealth got high marks during pandemic, but in-person care preferred: Study

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