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Employee Benefits

Telehealth use fell in 2021 as visits to retail health clinics rose

March 31, 2023 Reprints

Telehealth use fell 76% from 2020 to 2021, according to nonprofit FAIR Health Inc.’s annual health care indicators and medical price index, reports Healthcare Dive. The decline in telehealth use corresponds with a 14% increase in urgent care center visits along with a 7% decrease in ambulatory surgery centers and a 15% decrease in emergency room visits during the same time period, researchers found.

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Telehealth use fell in 2021 as visits to retail health clinics rose

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