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(Reuters) — Britain’s Royal Mail has temporarily stopped access to its click-and-drop website after a data breach where customers could see information about other users’ orders, the post and parcel services company said Tuesday.
“We fully understand and apologize for the inconvenience caused by this. Our engineers are working as hard as possible to get the site back up and running as expected,” it said.
Royal Mail, owned by International Distributions Services, did not give details of how many customers' data was compromised and how long it might take to bring the website back online.
The company's click-and-drop website allows customers to pay for postage online, print labels and track parcels and posts once they have been dropped off.