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Crawford & Co. offers sensors for water leaks

Water leak claims

Claims administrator Crawford & Co. on Monday said it has launched smart water-sensor technology to help reduce water damage claims.

Atlanta-based Crawford’s escape-of-water claims management product provides round-the-clock monitoring and detects leaks via sensors placed throughout a property, the company said in a statement.

If water is detected, the wireless sensors alert Crawford’s operations center, which notifies the property owner of the event within minutes, dispatching a water mitigation company to the site if needed, the statement said.

Crawford’s 24-hour call center takes first notice of loss claims by phone to begin to mitigate the water damage claim, the company said.

“Escape of water has been a growing concern to insurance carriers and risk managers for several years and is one of the largest causes of non-catastrophe losses,” the company said in the statement.


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