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Managing director, casualty practice
Arthur J. Gallagher & Co.
Jessica Cullen joined Arthur J. Gallagher & Co. in 2005 and has remained with the firm except for a brief tenure at Marsh L.L.C. from 2012 to 2014. It was in 2015 that she became managing director of the casualty practice at Gallagher, having been senior vice president prior to that. She is also head of strategy and thought leadership for the broker’s casualty practice.
Emerging risks in your specialty
Right now, what we’re looking at and focusing on is third-party liability as it relates to terrorism. More and more frequently, rented vehicles are being utilized to carry out small targeted attacks across the globe. Further, with the growth of automation and autonomy in vehicles, there is a potential to increase the frequency and remote attack capabilities to use vehicles in acts of terror against civilians. How liability policies will respond to these attacks in the next decades will be interesting to watch.
Advice to someone starting in the business
We are in a people business. People want to do business with people they like and respect. People like and respect people who are trustworthy, thoughtful, hardworking, understanding and reliable. My advice in a nutshell: Build trust every day. Be reliable by following through on what you say you will do.
Best-kept secret about insurance
I think the best-kept secret is that it can be a lot of fun, not just the going out and networking components. You can really dig deep into different industries and get a picture of the world economy. You’re seeing only a small slice of it, but it’s kind of cool to see how all the pieces fit together.
Hobbies and interests
I love going to distilleries, whether it be stateside or overseas.
The 2018 Business Insurance Break Out Awards highlight the potential future leaders of the insurance and risk management sector from across the United States.