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Personnel changes were afoot in the brokerage and third-party administrator sector following the completion of the merger that formed Willis Towers Watson P.L.C. in 2016.
Pam Ferrandino, formerly executive vice president and senior principal of the broker’s national casualty broking team, joined Gallagher Bassett Services Inc.’s North American risk management sales team as vice president of business development for the Rolling Meadows, Illinois-based third-party claims administrator. The article about Ms. Ferrandino’s appointment was the second most read Workers Compensation story on Business Insurance’s website in 2017.
In October, QBE North America, an operating division of QBE Insurance Group Ltd., announced that Matt Keeping, a former Willis Towers Watson executive, joined the organization as regional executive for the Eastern region. Mr. Keeping, who had been at Willis Towers Watson since 2003, replaced Brian Griffith, who was named chief sales and marketing officer for One Call Care Management in Jacksonville, Florida.
Mr. Keeping was replaced as head of broking for North America at Willis Towers Watson by Joe Peiser, who in addition to his new responsibilities maintained his role as head of casualty broking, where he oversees Willis Towers Watson’s casualty portfolio of workers compensation, primary and excess casualty, product recall and international casualty business.