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For Rachael Ingle, one of the most satisfying parts of her job is helping clients resolve retirement plan problems.
There is “incredible satisfaction knowing that you solved the problem, and they understand how you solved the problem,” said Ms. Ingle, who is the managing director of Aon Hewitt's retirement plan business in Dublin.
Other parts of her position bring her just as much satisfaction.
“I have helped many junior colleagues in my organization realize their potential to believe they could do bigger things than they thought. That has been wonderful for me to see,” says Ms. Ingle, who has been with Aon Hewitt and predecessor organizations for 17 years.
Her colleagues applaud Ms. Ingle for her broad range of talents.
“Her knowledge level in an extremely technical field is very strong, while she is very level-headed in terms of business management. At the same time, she knows how to build relationships and has a magnetic personality,” said Andy Cox, Aon Hewitt EMEA region director in London.
“She is excellent with clients and has developed many strong relationships,” wrote Deborah Reidy, a partner and head of Aon Hewitt's investment practice in Dublin.
Ms. Ingle's accomplishments are many. For example, she helped convince the Irish government to remove a special tax on pension plans.
At the same time, she takes pride in the growth of Aon Hewitt retirement plan business in Ireland. “We have seen our business grow in the last five years,” Ms. Ingle said.
And she has taken the time to talk to Aon Hewitt female consultants to share her experiences in the field with them.
“I make it a bit more personal so women can understand that they can achieve senior roles within the organizations, even if they have family commitments,” said Ms. Ingle, who has three children. “I want employees to see that they can do both.”
And for both women and men entering the retirement plan consulting field, Ms. Ingle offers some advice based on her experience.
“The most important lesson I have learned is that if you are prepared, then you will not fail. You can't just rely on your instincts,” she says.
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