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CIGNA to stop reimbursing for medical errors


BLOOMFIELD, Conn.--CIGNA HealthCare will stop reimbursing hospitals for care when certain medical errors occur, the managed care company said Thursday.

Bloomfield, Conn.-based CIGNA HealthCare joins a growing number of insurers refusing to pay for preventable adverse events as defined by the Centers for Medicare and Medicaid Services and the National Quality Forum.

CIGNA's policy says it will deny hospitals reimbursement for so-called never events and avoidable hospital conditions, when permitted under its hospital contracts. The policy defines never events as surgical procedures performed on the wrong side, wrong site, wrong body part or the wrong person. Avoidable or acquired hospital conditions are those that a patient develops during a hospital stay and that could have been avoided.

CIGNA will not reimburse hospitals if any of the following occur:

  • An object is left inside a patient during surgery.
  • Air embolism or sudden artery blockage from air bubbles introduced during surgery.
  • Use of the wrong blood type during transfusions.
  • Infections from urinary catheters.
  • Pressure ulcers or bed sores.
  • Vascular catheter-associated infection.
  • Mediastinitis, an often-fatal inflammation of the lung tissue.
  • Hospital-acquired injuries such as fractures, dislocations and burns.

Indianapolis-based WellPoint Inc. and Hartford, Conn.-based Aetna Inc. implemented similar provisions earlier this year, and last August, CMS announced it would no longer pay for some hospital mistakes beginning Oct. 1, 2008.

The Leapfrog Group, a Washington-based consortium of large, national employers focused on patient safety, supports such payment denials.