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Principal, Chief Operating Officer of the Enterprise Risk Management Practice
Linda Chase-Jenkins has been chief operating officer of the enterprise risk management practice at Towers Perrin since 2005. She joined Towers Perrin in 1997 as a consultant and was named a principal in 2003. Between 2000 and 2003, she worked in Towers Perrin’s London office consulting for multinational financial services companies. Before joining Towers Perrin, she was a vp at Citibank.
Advice to young women: "I would tell them that it is OK not to achieve perfect balance between professional and personal life all the time. Sometimes work demands will be the priority and other times it will be family. It takes time to build a career as well as a family and each requires give and take. Accept that life will feel out of balance at any given time and be prepared to shift the pendulum back to rebalance as necessary."
Professional role model: "My mother—who worked by choice at a time when few women worked outside the home. She taught me that you can do whatever you want as long as you enjoy it. My other role model was Richard Breeden, former chairman of the Securities & Exchange Commission and one of my former bosses. I learned from him how to focus on the critical issues of any project and to tackle it as efficiently and effectively as possible. I also learned from him not to take criticism personally."
Best professional advice: "I learned that everything you do is a reflection of your professionalism and influences perceptions of your credibility. For example, grammatical or calculation errors in your documents—even internal drafts—will raise questions about the validity or quality of your conclusions."