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Joy Erven Laughery
Director of Stamping Office
Surplus Lines Assn. of California
Just before joining the Stamping Office in July 2003, Joy Erven Laughery worked for ACE Westchester Specialty Group as an underwriting and marketing supervisor. She got her start in the industry as an assistant broker at Commodore Insurance Services and at Swett & Crawford Group between 1992 and 1996. She then went to Colemont Insurance Group Inc. as an associate broker and in 1999, she became an assistant vp at Integrated Risk Solutions Inc. before joining ACE in 2001. In addition to her current position, she also serves as the Surplus Lines Assn. of California's chief financial officer and chief operating officer.
What would you change: "I would like to see more educational seminars on ethics and public relations. Many aspects of the insurance industry are insular, and not known to anyone outside of a small circle. Through education, the industry can improve professional conduct and shed light on insurance for consumers and business alike."