Senior Consultant
Mercer Health & Benefits L.L.C.
Norwalk, Conn.
Age: 47
Lisa Zeitel provides health care and prescription drug consulting services for big corporations, state governments and employer coalitions. Prior to joining Mercer, Ms. Zeitel worked for five years at Metropolitan Life Insurance Co./MetraHealth Cos. evaluating the effectiveness of managed care products and networks.
Q: If you had the ability to change one thing about the industry what would it be?
A: "The industry needs to provide more career development opportunities and the appropriate training to help people to achieve those different opportunities."
Q: What advice would you give young women entering the industry today?
A: "Find a mentor with good leadership, management and people skills, as well as strong problem solving and communications skills. Plus, never get locked into doing the same things."
Q: Who has had the greatest influence on your career and why?
A: "At each stage of my career, I’ve had several mentors. At Mercer, my mentors were Tom Ferguson, who hired me, Mindy Fox and my current boss, Dave Rahill. What they all had in common is that they really believed in me and challenged me to be the very best I could."
Business Insurance's report on "Women to Watch" is our attempt to identify some of the women who are leading change in commercial insurance, risk management, employee benefits and related fields.