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21131/2 Ripley Ave., Redondo Beach, Calif. 90278; 800-777-5311 or 310-937-6566;
fax: 310-937-6568Benefit systems since: 1990.
System requirements: 386, 486 or Pentium PC; DOS or OS/2 platform; Mono, VGA or SVGA video; single or multiple user; network operating systems supported include Novell Netware.
First Installation: 1990.
Total installations: Six in employee benefit departments.
Benefits managed: 401(k) plans, workers comp, disability, COBRA, group health plans, retirement/pensions.
Features: Health and welfare: multiemployer billing and receipts accounting, member and dependent enrollment, eligibility calculation and verification, health care claims management, 1099 forms and government reporting via tape or disk. Pension: defined benefit, defined contribution and 401(k) management; pension calculated and payment; Social Security Administration and Pension Benefit Guaranty Corp. reporting; 1099R forms and government reporting via tape or disk; benefit notification. Benefit communication features include printed notices and computer terminal displays.
User support: User groups/meetings, onsite training*, online support**, telephone assistance 12 hours per day*, onsite assistance as needed.
Clients: Six total. Sold systems to two clients in 1996.
1996 revenues: $250,000 total. $250,000 from employee benefit information systems sales and services, 40% from software sales, 60% from software services.
Officers: J. Patrick Broman, president; Edna Buttery, vp-sales.
Contact: J. Patrick Broman.
**Included in system price.
***Included in system price first year.
Information Learning Systems, division of USERTECH
1 Selleck St., East Norwalk, Conn. 06855; 203-851-4335; fax: 203-851-4399
Benefit systems since: 1989.
*The Plan Expert.
Price: $25,000 to $300,000. Quoted individually.
System requirements: 486 PC; Windows 3.1 platform; 12MB RAM, 120MB hard disk; VGA video; single or multiple user; network operating systems supported include Novell Netware and Windows NT.
First Installation: 1990.
Total installations: 50 in employee benefit departments.
Benefits managed: 401(k) plans, flexible benefits, workers comp, disability, leave of absence, COBRA, group health plans, profit sharing, life insurance, retirement/pensions, payroll, life events, relocation.
Features: Enables companies to provide consistent scripted customer service answers to employee and retiree questions about benefits, payroll and human resource policies; customized answers to a company's plans, policies, procedures and investigative practices; supports shared service centers, employee self-service, field operations and in-house experts. Benefit communication features include stand-alone or networked PC and corporate Intranet. Options include links to desktop applications, multimedia, human resource databases and workflow.
User support: Onsite training, online support, telephone assistance eight hours per day.
Officers: Joan Breiner, president; Stephen Rappaport, director/chief technology officer; Diane Cummins, director-operations; Bill Lamar, national sales/product manager.
Contact: Bill Lamar.
5215 N. O'Connor Blvd., 800 Central Tower, Irving, Texas 75039; 972-402-4000;
fax: 972-556-0572Benefit systems since: 1973.
Parent: UICI Inc.
*Insurdata Claims & Administration System.
System requirements: Hardware required to access system is included with system license.
First Installation: 1973.
Benefits managed: Flexible benefits, COBRA, group health plans.
Features: Provides document imaging/optical character recognition, eligibility verification, claims processing via auto adjudication, medical unbundling, precertification tracking, COBRA notification and premium tracking, cafeteria plan administration, flexible spending account administration, ad hoc reporting, physician profiling, patterns of treatment.
User support: User groups/meetings*, onsite training*, online support*, telephone assistance 24 hours per day*.
Officers: Raymond C. Morrison Jr., president; Jim Taylor, vp-finance/administration; Doug Freeman, vp-data processing.
Contact: Ray Morrison.