H

Health Risk

Management Inc. (HRM)

8000 W. 78th St., Minneapolis,

Minn. 55439; 612-829-3500;

fax: 612-946-7694

1996 revenues

Total$54,507,000

Claims revenue$23,291,000

Claims administration100%

Claims business by type

Disability0.3%

Flexible benefits2%

Health insurance97.7%

Employees covered246,781

Dependents covered351,775

Claims business by volume

Administration claims paid$435,600,334

Clients

Total50

Corporations45

Public/government entities3

Union-sponsored plans2

Staff

Total817

Claims services260

Claims services since: 1990.

Service area: Nationwide.

Branch offices: Administrative offices in Sacramento, Calif.; Kalamazoo, Mich.; Milwaukee. Sales offices in Fair Oaks, Calif.; Washington; Atlanta; Lenexa, Kan.; Edmonton, Canada.

Subsidiaries: HRM Claim Management Inc., Kalamazoo, Mich.

PPO access.

Officers: Dr. Gary McIlroy, CEO; Marlene Travis, president/COO; Thomas P. Clark, senior vp/CFO; John Higbee, chief information officer; Adele Kimpell, executive vp-operations.

Contact: Rose Mary Glass, 616-382-0300.

Heller Associates Inc.

2755 Bristol St., Suite 250,

Costa Mesa, Calif. 92626; 714-549-7052;

fax: 714-549-4816

1996 revenues

Total$2,000,000

Claims revenue$2,000,000

Claims administration100%

Claims business by type

Flexible benefits2%

Health insurance98%

Employees covered16,000

Dependents covered*40,000

Claims business by volume

Administration claims paid$60,000,000

Clients

Total50

Corporations50

Staff

Total50

Claims services20

Claims services since: 1980.

Service area: Nationwide.

Charges: Administration: $10 to $20 PEPM.

Branch offices: Administrative and sales offices in Las Vegas; Chesterland, Ohio.

PPO access.

Officers: Frank Heller, chairman; Glen E. Ogden, president; Philip Steffensen, executive vp; Boris Wlasoff, Teri Berry, vps.

Contact: Glen E. Ogden, 800-222-2184.

**Estimate.

Humana/Med-Pay Inc.

1650 E. Battlefield, Springfield, Mo. 65804; 417-886-6886; fax: 417-886-2272

1996 revenues

Total$1,800,000

Claims revenue$1,800,000

Claims administration80%

Claims adjusting10%

Claims auditing10%

Claims business by type

Health insurance100%

Employees covered14,794

Dependents covered18,321

Claims business by volume

Administration claims paid$36,000,000

Clients

Total74

Corporations70

Public/government entities4

Staff

Total35

Claims services20

Claims services since: 1981.

Parent: Humana Health Plans.

Service area: Missouri.

Charges: Administration: $5 to $15 PEPM.

PPO access.

Contact: Dan Burns, director-sales.