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Patient advocacy program aims to demystify workers comp treatments


Specialty managed care services provider MedRisk Inc. has launched a patient advocacy program that aims to make workers compensation less confusing to injured workers inexperienced with the system.

The program helps injured workers understand imaging and physical rehabilitative services, though it does not offer medical or legal advice, King of Prussia, Pennsylvania-based MedRisk said in a June 23 statement.

The patient and a case manager work with MedRisk to find the best provider based on location and the patient’s schedule, according to the statement. The patient advocacy program provides access to physical therapists, occupational therapists, chiropractors, and radiologists, as well as educational material and an online library of resources being developed by MedRisk.

“Many patients have never had physical therapy services or a diagnostic imaging exam before,” said MedRisk Chief Operating Officer Michelle Buckman. “Knowing what to expect reduces anxiety and promotes attendance.”