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Willis Towers Watson PLC said Wednesday it is introducing a resolutions team that will act on behalf of clients before they turn to litigation to resolve disputed claims.
The team, which is led by Executive Vice President Rob Lane, who is based in Irvine, California, consists of five former practicing coverage attorneys with expertise in all major lines of business and insurance markets, the company said in a statement.
A Willis Towers Watson spokeswoman said the program is for times when traditional claims advocacy does not resolve a claim.
Once a claim becomes contested, organizations may go to a coverage attorney to reach a resolution through litigation, she said. This program provides “an extra layer on top” before that happens with in-house attorneys who do not offer legal advice but who “know how to negotiate with markets,” said the spokeswoman.
Additional team members include Jim Dorion, head of liability claim consulting and carrier relations; Henry Daar, leader, national property claims; Brian Weiss, head of claims and legal group, FINEX; and Will Eustace, head casualty coverage officer.
Willis Towers Watson PLC has launched a cargo undercover policy that includes geopolitical exposures that previously would have been covered separately, the brokerage said Tuesday in a statement.