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Study shows workers increasingly dissatisfied

Study shows workers increasingly dissatisfied

Employees worldwide are growing increasingly dissatisfied with their work experience, according to a new analysis.

The Aon Hewitt analysis found that employees' satisfaction with their work experience dropped sharply by 28% in 2014 as their perception of available resources and programs meant to enable performance and growth deteriorates.

At the same time, global employee engagement levels have flattened: In 2014 employee engagement levels reached 62%, up 1% from 2013, and engagement across the world's 20 largest economies and labor pools remained flat at 61%, according to the study.

In North America, employee engagement climbed modestly to pre-recession levels of 66%, up 1% from the previous year, Aon Hewitt said.

The study also found that about half of the global population is dissatisfied with key engagement drivers, such as reputation, pay, employee value proposition and innovation.

Perception of career opportunities, which Aon Hewitt said is the top engagement driver, dropped 3% in 2014 from the year before.

“As GDP growth continues, we expect to see organizations make greater investments in people, which could result in an increase in employee engagement,” Ken Oehler, Aon Hewitt's global engagement practice leader, said in the statement.

“However, any improvements in engagement could be offset by increasing employee dissatisfaction with many of the work-related resources and programs that enable them to effectively do their jobs,” Mr. Oehler added.

The study included more than 9 million employees at more than 1,000 companies in 64 countries.

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