2022 Women to Watch Awards Americas EMEA
Issy Bustamante Senior vice president
American Global LLC
Plantation, Florida
Known for her creative work with contractors, mostly based in Florida, Issy Bustamante tailors programs to meet their needs.
“It’s a lot about their business and not just insurance,” she said. “When I talk to clients, I want to know where they want to take their business. Based on that and the work they do, we create a program or a strategy to help them get there.”
At American Global, which she joined in 2019, she looks for novel solutions. “If a solution is needed and there is no specific product out there, I love to create one,” she said. “I can look to other markets, like the London market or wholesale markets or E&S markets, that allow us to create a new product that would fit our client’s needs.”
Another option is a captive or a group captive, depending on the client’s needs.
She is also able to place all lines of coverage needed by contractors. “We don’t segment by area,” she said. “We’re talking about casualty, general liability, auto, workers comp lines and any ancillary lines such as professional pollution, cyber coverage, aviation and marine — here in Florida, most clients do have a marine exposure.”
Stephanie Conway, marketing associate at American Global noted, “Her construction risk and insurance specialist (CRIS) designation and master’s from Hofstra are only a peek at the amazing things Issy has accomplished.”
She added: “Being eager to help contractors — and a problem solver in the workplace — has led her to create innovative and groundbreaking deal agreements.”
Ms. Bustamante is passionate about promoting women in the industry as well.
Recently, her career development team formed a committee to list conferences and the topics to be discussed by panels. They then identify women experts in these areas and submit them as speakers.
“This is important because most of the attendees at these events are men,” Ms. Bustamante said. “There is a small community of women in the construction space we deal with, so it’s great to have our women experts on those panels and have them become known for their expertise.”
