Tenesha Frazier-Levett | Age: 42 Global relationship leader

Crawford & Co.

Atlanta

Tenesha Frazier-Levett wanted to test herself when she moved from an insurer to the claims administration side of the business, joining Crawford & Co. in 2019.

“I decided I intentionally wanted to make myself uncomfortable, make a pivot, go to the claims side with no true background in claims,” she said.

What she brought, however, was the ability to build relationships and connect with people, skills she had honed during her 13 years with Zurich Insurance Co. “That’s transferable to any industry,” she said.

Ms. Frazier-Levett, who had previously worked in domestic U.S. roles, said she also was drawn by the global reach of her new role. “So, not only was I learning a different part of the industry, I was expanding geographically,” she said.

The move has been a success. “It’s been a great experience for me because I’ve learned a lot,” she said. Learning markets outside the U.S. has been especially beneficial, she said, particularly in regions where she sees an opportunity to help increase diversity.

Ms. Frazier-Levett has benefited from mentoring and is an advocate for mentoring others. “I’ve had some good allies and sponsors along the way,” she said, adding “You’d be kidding yourself if you think you’ve achieved a certain success and it didn’t come with the support of someone along your path, and I acknowledge that. You must pull others up along with you.”

“Tenesha is the ultimate professional and has been a great addition to Crawford & Co. in her role as global relationship leader for key global accounts,” said Larry Thomas, global president, Crawford Platform Solutions. In addition to her professional commitment, “she also has a passionate dedication to social responsibility,” he said.

As a female person of color in an industry that statistics show lacks diversity, Ms. Frazier-Levett said there is “a ways to go” to reach parity within the insurance industry. “There is more for me to do,” she said.