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Christa Faustman joined BMS in October 2010 and became executive vice president in April 2018, serving first as vice president and senior vice president. Previously, she worked at Guy Carpenter & Co. LLC in claims and accounting but was encouraged by the head of the Philadelphia office to consider broking, which she took to and enjoys despite considering herself to be an introvert and more the data and analytics type.
What is the biggest challenge of working through the pandemic?
The biggest challenge was the perception that this was going to be difficult. In time, however, working remotely has ended up being no different than what you accomplish day to day. The anticipation of the challenge was the biggest challenge, but everything has worked out really well.
How will your work change going forward?
If there was anything that may change, possibly the amount of travel to have in-person meetings may become less frequent because of the availability of virtual meetings.
What should the industry do to attract more young people to work in it?
The insurance industry has to do a better job with publicity and showing young talent, college graduates, those interested in the business world, that it’s really cool. Insurance gets viewed as an old way of doing business, but the reality is it’s constantly evolving and changing because with everything that’s happening in the world, there’s some kind of connection to insurance.
What is something about you that would surprise people?
I am one of six kids — not everyone knows that. I come from a big family.
All-time favorite movie?
“Father of the Bride” — I love Steve Martin.
What is your favorite meal?
I love lasagna, and I love Dairy Queen twist ice cream with rainbow sprinkles.Click here to Watch Video