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MAREK KROWKA Chief underwriting officer, North America financial lines

American International Group Inc.

New York

Marek Krowka, who was promoted to chief underwriting officer in February, runs AIG’s North America financial lines, including public and private directors and officers liability coverage, cyber and professional liability. Prior to that, he spent some 14 months overseeing public and private nonprofit portfolios at AIG. He joined AIG after 10 years at Arch Capital Group.

What’s your top tip for working remotely?

Make sure to step away from your office. It’s so easy to be in your office or in front of your computer all the time. You need to make sure to preserve some personal space from work.

What’s your advice on navigating the current insurance market?

You have to be flexible and open-minded. Listen to your clients, hear them out, what their concerns are. The market’s evolving so much at the moment.

How will your work change going forward?

There is more embrace from an industry standpoint of insurtech, technology, AI, predictive analytics. The industry is adapting well from a data standpoint and modernizing infrastructure, using data capture and real-time analytics. Certainly, a willingness to embrace working from home.

What should the industry do to attract more young people to work in it?

The insurance industry needs to do a better job of marketing itself and the many facets of what is involved in insurance, effectively conveying that it’s a home for all types of talent — lawyers, data scientists. The opportunities are endless.

What’s one habit or hobby you adopted during the pandemic?

I’ve been doing a lot of yard work. I had some trees taken down and split a bunch of firewood. I’ve been fixing things around the property — something outdoors that was there and needed to get done.