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D.C. exchange exec says human error to blame for breach of user data

Posted On: Apr. 20, 2023 10:18 AM CST

A top administrator with Washington, D.C.’s health insurance exchange apologized to House members on April 19 for the data breach that resulted in the disclosure of personal information of thousands of users, including members of Congress, the Associated Press reports. The leak was the result of human error, Mila Kofman, executive director of the District of Columbia Health Benefit Exchange Authority, told a joint session of two House Oversight subcommittees.