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Clinics serving low-income populations less likely to use video telehealth: Study

Posted On: Apr. 13, 2023 9:56 AM CST

Technology barriers and payment policies have kept safety-net clinics relying on audio-only telehealth for primary care and behavioral health when its use has declined elsewhere, according to a RAND study published in JAMA, Axios reports. The findings raise questions about the quality of care and equity for low-income patients, researchers say, because the effectiveness of audio-only telehealth has not been established.