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FCC OKs robocalls, texts to communicate Medicare eligibility changes

Posted On: Jan. 25, 2023 10:10 AM CST

Managed care plans and states can now deliver robocalls and texts to Medicaid beneficiaries without fear of violating a federal law, a critical change as states face eligibility redeterminations in a few months, Fierce Healthcare reports. The Federal Communications Commission released new guidance Jan. 24 on the change after getting a letter from the Department of Health and Human Services back in April 2022.