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Report finds deceptive sales tactics by Medicare Advantage agents

Posted On: Nov. 4, 2022 10:19 AM CST

Companies selling Medicare Advantage plans to older adults have posed as the Internal Revenue Service and other government agencies, misled customers about the size of their networks and preyed on vulnerable people with dementia and cognitive impairment, according to a new investigation, The New York Times reports. The report on deceptive marketing practices in the industry released Nov. 3 by Democrats on the Senate Finance Committee catalogs complaints from 14 states, and a multitude of marketing materials generated by insurers and the companies they hire to help sell the private plans.