Blue Cross NC boosts telehealth coverage after seeing surge in utilization

Based on a review of telehealth data from the past two years, Blue Cross Blue Shield of North Carolina is launching an expanded telehealth policy that will cover virtual care services for behavioral health, primary care, and outpatient visits for certain plan members, mHealth Intelligence reports. In March 2020, Blue Cross NC implemented parity coverage, providing the same reimbursement for in-person and virtual care.