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Consumer satisfaction with telemedicine wanes

Posted On: Dec. 14, 2021 9:35 AM CST

Despite overall satisfaction of consumers with telemedicine, patients were less impressed by the services this year as compared to last, according to a new report from Rock Health, reports Becker’s Hospital Review. Rock Health, a San Francisco based venture fund, found that in 2020, 53% of respondents reported higher satisfaction with live video telemedicine compared to in-person interactions. However, in 2021, only 43% of respondents reported the same.