Consumer satisfaction with telemedicine wanes

Despite overall satisfaction of consumers with telemedicine, patients were less impressed by the services this year as compared to last, according to a new report from Rock Health, reports Becker’s Hospital Review. Rock Health, a San Francisco based venture fund, found that in 2020, 53% of respondents reported higher satisfaction with live video telemedicine compared to in-person interactions. However, in 2021, only 43% of respondents reported the same.