Poll: Poor patient experience impairs adherence to treatment
Posted On: Aug. 18, 2021 9:42 AM CSTPatient experience has a large effect on how likely a patient is to return to a provider or adhere to their treatment program, according to survey by Accenture, reports Becker’s Hospital Review. A majority of patients, 67%, say they have had a negative healthcare experience. Of those, 34% said they were less likely to seek medical care the next time they needed it, the survey found.