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Websites back up after brief global outage linked to Akamai

Posted On: Jul. 22, 2021 2:23 PM CST


(Reuters) — Many websites were briefly down in an outage sparked by a glitch in Akamai Technologies Inc.'s systems, the second major disruption linked to the cloud company in about a month.

“We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations,” Akamai said in a tweet.

The disruption lasted up to an hour and was caused by a bug in the domain name system service, which allows web addresses to take users to their destinations, that was triggered during a software update, Akamai said.

Services resumed after rolling back the update, Akamai said, and confirmed the disruption was not due to a cyberattack.

Websites of Delta Air Lines, Costco Wholesale Corp., American Express and Home Depot were initially down, displaying domain name system service errors.

Oracle Corp. and's AWS said the global issue related to Akamai's network impacted access to many internet resources, including their own cloud services.

Both Oracle and Amazon said their services were operating normally shortly after.