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Telemedicine appointment rarely canceled during pandemic

Posted On: Nov. 11, 2020 9:31 AM CST

A study has found that the expanded use of telemedicine during the COVID-19 pandemic improved cancellation rates, no-shows and completed medical visits for rheumatology ambulatory clinics in one large Ohio health system, the reported. The survey conducted by Cleveland-based MetroHealth Medical Center researchers found that the clinics had 191 no-shows, including 121 in-person and 70 telemedicine during the COVID phase of the study.

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