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Chubb expands availability of incident tool


Chubb Ltd. has made its Incident Alert tool available for excess casualty clients, the insurer said in a statement Thursday.

Previously used by Chubb environmental and cyber customers, Incident Alert may now be accessed by excess casualty clients to assist during a catastrophic event by helping identify qualified response contractors, manage cleanup efforts and mitigate potential liabilities, the statement said.

Incident Alert allows incident reporting via smartphone, tablet or computer, and clients are assigned an incident response manager once an incident is reported, the statement said.

In addition to 24-hour reporting, Incident Alert provides geo-location technology to help align and deploy local resources; a customized email notification chain through which the customer, broker and Chubb adjuster can communicate in real-time through a single email thread; assistance with federal, state and local regulatory reporting, as needed; and real-time incident documentation reporting, the statement said.