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Liberty Mutual, tech firm partner on comp claims platform

Posted On: Aug. 27, 2019 2:14 PM CST

Liberty Mutual

Liberty Mutual Insurance Co. has partnered with tech company Duck Creek Technologies LLC to develop a new workers compensation claims platform, the company announced in a news release Monday.

The multiyear partnership will involve the creation of a fully integrated workers comp claims management system that blends functional and technical capabilities, said Boston-based Liberty Mutual.

The system will allow Liberty to replace its two legacy systems with a single platform that the company said will add value to its workers comp policyholders and clients of its third-party administrator, Helmsman Management Services LLC, according to the release.

The company said it selected Boston-based Duck Creek because of its “mature” software as a service product and ability to develop a custom solution with a codeless configuration.

The release did not state when the platform is expected to be available.