2018 Break Out Awards, South: Normandy Yaeger

NORMANDY YAEGER

Assistant vice president and account executive

Alliant Insurance Services Inc.

Alpharetta, Georgia

Age: 39

Normandy Yaeger serves as client service leader for construction in Alliant Insurance Services Inc.’s Atlanta office. At Alliant, which she joined in 2017, she recognized that the surety team needed a training program, so she helped create a comprehensive construction training program for interns and new hires. She has also spearheaded improvements in certificate issuance through the use of technology, enhancing turnaround time.

Emerging risks in your specialty

There are lots of emerging risks in construction, but the ones that I see being a major impact are cyber, labor shortage and project delivery methods — specifically project delivery methods because they continue to evolve, creating new risks for contractors. Fifteen years ago, most projects were simply design-bid-build. Now we are seeing a variety of delivery methods.

Job change over the next 10 years

I think big data and data analytics will play a larger role in our industry. The key will be understanding it and creatively utilizing it in a practical way, which will assist our clients to better mitigate risk. An example of how we use data is a process developed by Alliant called C2M, where subdata is reviewed actuarially using a rating system that determines the likelihood of default. This prequalification method assists contractors in their qualification process for one of the biggest risks they have: subcontractor default.

Advice to someone starting in the business

Surround yourself with people who elevate you.

Best-kept secret about insurance

Most people don’t think insurance is a relationship business, but it is. Building strong relationships has helped position me to best support my clients.

Dream vacation

To visit Normandy. My grandfather was in the 101st Airborne, and that is how I got my name.

 

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