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Hartford releases new risk management information system


The Hartford Financial Services Group Inc. has released a new risk management information system to help meet the evolving data needs of its largest commercial customers. 

Track Risk Explore Opportunities, or TREO, was designed to simplify claims management by providing more data and analysis with fewer clicks to help risk managers better understand the risks that affect their business and identify cost drivers, Hartford said Monday in a statement.

TREO replaces a prior RMIS platform, a Hartford spokesperson said, and is only available for The Hartford’s customers.

Among other features, Hartford said the enhanced platform offers easier access to billing, claims and program data; customizable reports, dashboards and email alerts; service requests that allow changes to be made to a policy without a phone call; and accessibility on a laptop or a tablet.

“TREO was designed for our customers by our customers,” Ross Fisher, head of Hartford’s specialty commercial businesses, said in a statement. “We recognize that business risks continue to change and risk managers are increasingly looking to use data and analytics to help manage the cost of claims and identify trends. TREO meets this need by providing greater transparency, access to more data and customizable reports in less time.”