Mercer teams with telehealth platform for Spanish-speakers

Mercer L.L.C. has partnered with ConsejoSano to provide employers, employees and dependents with a telehealth service in the U.S. for native Spanish speakers.

San Francisco-based ConsejoSano, which helps connect employees to Spanish-speaking doctors, is designed to help employers simplify care, increase engagement and lower costs related to Spanish-speaking employees. It can be accessed by phone or mobile app and is available 24/7, Mercer said Wednesday in a statement.

“Many Spanish-speakers disengage from the health care system altogether because of language and cultural barriers, lack of insurance coverage, or a lack of knowledge about how the U.S. health care system works,” Abner Mason, CEO of ConsejoSano, said in the statement. “ConsejoSano is part of a solution to the pressing need for the U.S. health care system to become bilingual.”

“As the diverse health needs of the U.S. population grow, so does the need for doctors who can understand and empathize with the language and cultural context of their patients,” Dr. David Kaplan, leader of the Mercer Health Innovation LABS team, said in the statement. “The introduction of ConsejoSano comes at a critical time for U.S. employers.”