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Chubb Corp. tailors products to best serve small clients


• Commercial liability insurer service for small buyers
• Commercial liability insurer expertise for small buyers
• Commercial liability insurer overall for small buyers

Chubb Corp. responds to the needs of small commercial insurance buyers by offering programs tailored to their specific industry and business needs, company executives say.

Since many U.S.-based companies now have international exposures, from activities such as exporting goods and services to sending employees abroad on business trips, the insurer also provides global insurance protection for businesses of all sizes, said Julie Stephenson, Whitehouse Station, N.J.-based vice president and liability manager at Chubb.

As such, the Warren, N.J.-based insurer's work with these small business clients has won it recognition in service, expertise and overall among small commercial liability insurance buyers in the 2012 Business Insurance Buyers Choice Awards.

For example, Chubb has provided sustainable insurance solutions and engineering expertise to the fledgling “clean tech” industry for more than 30 years, serving clients developing alternative energy sources that include solar, wind, biofuels, hydroelectric and geothermal.

Chubb's signature product, Customarq Classic, offers property and liability insurance protection to companies of all sizes, including mom-and-pop businesses and entrepreneurs.


Chubb's ForeFront Portfolio 3.0, a package policy available to small and midsize private companies, provides a portfolio of protection that includes directors and officers and entity liability coverage, employment practices liability insurance, fiduciary liability insurance, miscellaneous professional liability insurance, cyber liability, crime insurance, workplace violence expense insurance and employed lawyers liability insurance.

Chubb also recently introduced an insurance solution to protect small and midsize health care organizations from liability in the event of data breaches and health care fraud.

Long known for its expertise in the entertainment and broadcasting industries, Chubb also provides industry-specific products and services to wineries, real estate and law firms, cultural and educational institutions, financial institutions and federal government contractors. It also provides commercial liability insurance to the information technology, marine and life sciences industries.

As part of its commercial umbrella liability insurance program for small businesses, Chubb will provide funding for the services of a preapproved crisis assistance provider and any related expenses if a crisis occurs that has the potential of negatively affecting a business by generating adverse regional or national media attention, Ms. Stephenson said.

Chubb's loss-prevention programs and resources for small businesses vary from on-site services and training to printed and CD-based guides plus published articles.

The insurer maintains a global network of offices staffed by Chubb underwriters, risk engineers and claims specialists who are available 24 hours a day, seven days a week, Ms. Stephenson said.

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