Services middle-market businesses should request from their benefits brokers

• CONDUCT health claims analysis to determine where to direct wellness and care management initiatives.

• ORGANIZE and implement health fairs, health risk assessments and biometric testing to identify population health risks.

• REVIEW regulatory compliance with state and federal benefits laws.

• PERFORM annual benefit plan audits to purge ineligible employees and dependents from plan rolls.

• CONDUCT self-insurance feasibility study.

• PROVIDE benefit communications services.

• REVIEW and recommend health and retirement plan options.

• IDENTIFY voluntary benefit options that employees may be interested in purchasing, such as long-term care, disability and pet insurance.

• AUDIT claims administrator performance to ensure medical bills are being paid in accordance with plan rules.

• MEASURE ROI for wellness and care management programs.