UP CLOSE: Scott Rouzer

SCOTT ROUZER

NEW JOB TITLE: Vp of marketing for Chicago-based Hub International Ltd.

PREVIOUS POSITION: Chicago-based regional placement officer for the Midwest for New York-based Willis North America.

CHALLENGES FACING INDUSTRY: Attracting and keeping young, dynamic talent is a major challenge for us in the insurance industry. Another challenge is harnessing the power of technology.

INDUSTRY OUTLOOK: I see that we are a mature industry that has not fully embraced the fact that we need to utilize technology and communication tools we have available to be more effective in delivering products and service. I see we will be a bit challenged avoiding the pitfall that all insurance will be bought on a computer.

ADVICE: Specialize. To be successful in this industry, you have to pick a major, so to speak. You have to specialize in an industry and know it backward and forward.

OUTSIDE THE INDUSTRY, A DREAM JOB: The insurance industry is my dream job. But what would I do if I were not in insurance? It would be something to do with my three kids, something that holds their interest, whether it be in sports or music.

HOBBIES: Sports or snow skiing. Water skiing. Watching hockey or lacrosse. Music.

MOST PASSIONATE ABOUT: My family.

CAN'T-MISS TELEVISION SHOW: “The Big Bang Theory.” The humor is enjoyable for my whole family, so we watch it together.

EMAIL OR PHONE, AND WHY: Telephone. It's quicker and much more efficient, and a better way to understand how your conversation and communication is being received.