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Managing your TPA for workers compensation white paper

Posted On: Mar. 4, 2012 12:00 AM CST

Using a third-party administrator for workers compensation programs doesn't mean handing off claims and case management work to someone else and moving on to other things.

Risk managers with successful self-insured programs for workers compensation benefits know that relationships with TPAs involve tough decisions and a lot of mutual effort. And taking a hands-on, collaborative approach to the TPA relationship can improve outcomes for the employer and its injured workers.

This white paper from Business Insurance explores the business case for taking a more hands-on approach to TPA relationships, as well as some of the best practices to ensure the success of those partnerships, including how to establish accountability and manage caseloads. In addition, the white paper offers perspectives on deciding whether to pay extra for some services—such as additional adjusters or nurse case managers—that might save money in the long run.

To read a sample and purchase the white paper, visit www.businessinsurance.com/whitepapers.