Business Insurance's annual Readers Choice Awards are now the Buyers Choice Awards, reflecting a significant revision of the awards process to create a more rigorous and transparent basis for naming award winners. The Buyers Choice Awards reflect a new focus on identifying those service and expertise qualities that insurance buyers—large and midsized—value most, as well as the brokers, insurers and TPAs that buyers would most recommend to peers based on those qualities. A story examining the attributes buyers identified as most important, as well as profiles of the honorees in each category, appear below.
2011 Buyers Choice Awards reveal what insurance buyers value mostInsurers Service, Mid-Market Buyers: Chubb Corp. Expertise, Mid-Market Buyers: Chartis Inc. and Chubb Corp. (tie) Service, Large Buyers: FM Global Expertise, Large Buyers: Chartis Inc. OVERALL, Mid-Market Buyers: Chubb Corp. OVERALL, Large Buyers: Chartis Inc.Brokers Service, Mid-Market Buyers: Willis Group Holdings P.L.C. Expertise, Mid-Market Buyers: Willis Group Holdings P.L.C. Service, Large Buyers: Aon Corp. and Marsh Inc. (tie) Expertise, Large Buyers: Marsh Inc. OVERALL, Mid-Market Buyers: Willis Group Holdings P.L.C. OVERALL, Large Buyers: Marsh Inc.Third-Party Administrators Service, Mid-Market Buyers: Sedgwick Claims Management Services Inc. Expertise, Mid-Market Buyers: Gallagher Basset Services Inc. and Sedgwick Claims Management Services Inc. (tie) Service, Large Buyers: Sedgwick Claims Management Services Inc. Expertise, Large Buyers: Sedgwick Claims Management Services Inc. OVERALL, Mid-Market Buyers: Sedgwick Claims Management Services Inc. OVERALL, Large Buyers: Sedgwick Claims Management Services Inc. |
