Carol L. Murphy

Managing Director

Aon Risk Services

Chicago

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In the slightly more than two years that Carol L. Murphy has led Aon Risk Services' Midwest region casualty practice, Aon's casualty book of business in the region has grown 30%. Ms. Murphy joined the broker in 1990, rising through the ranks before assuming responsibility for Aon's casualty business in the Midwest in 2007. In serving as a client advocate, Ms. Murphy has worked with insurance markets to craft innovative casualty program collateral arrangements that minimize obligations during a multiple-year period, established benchmarks to achieve pricing efficiencies, and helped develop broad customized policy wordings. At Aon, she also is a leader in the company's Women's International Network, a group working to promote the advancement of women in the insurance industry.

BEST PROFESSIONAL ADVICE YOU'VE RECEIVED: The best professional advice I ever received was early in my career. My mentor at that time told me always to focus on what was best for the customer and that, if I always focused in any situation on what was best for the customer, I'd never run into any challenges. And she was right.

WHAT YOU WANTED TO BE PROFESSIONALLY WHILE GROWING UP: I wanted to be in business and serve large corporations.

Complete profiles of all 2009 Women to Watch can be viewed at www.BusinessInsurance.com/women2009.