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Chief Markets Officer

Mercer Human Resource Consulting L.L.C.

New York

As New York-based chief markets officer for Mercer Human Resource Consulting L.L.C., Patricia Milligan is responsible for global client management, sales and marketing, and innovation and product development. Before joining Mercer two years ago, Ms. Milligan was head of worldwide markets for Mellon Financial Corp.'s HR consulting and services unit. She also served as managing director of strategic planning, sales and marketing for Towers Perrin. In her 25 years of HR consulting and outsourcing, Ms. Milligan also has developed flexible benefits and rewards programs.

Early aspirations: "I always loved to solve complex problems, puzzles--I thought of being an architect but would miss the people side. So consulting was a natural fit for me--new, interesting organizations, changing work and complex problems."