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Human touch prompts long-term success

TO THE EDITOR: Business Insurance's recent reporting on human capital risk struck a chord.

As a former risk manager and insurance professional, I now head a search firm specializing in risk management and insurance placements. My knowledge and experience of the property and casualty insurance business gives me a key differentiation point when compared to my competitors.

Knowing the technical aspects of the business is important, but equally important is knowing the cultures of the companies we serve. We are able to present candidates who embody those unique qualities which mirror those of the client company. It results in a much better long term, strategic placement.

I am glad to hear that risk managers are recognizing the value of the human capital piece of the risk management process. It confirms that our strategy and service are on the right course.

Barney Mercer, CPCU, ARM

Principal

Mercer & Associates

Dallas/i>