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Lucille Sgaglione
Senior Vp, Specialty Claims
Zurich Financial Services
New York
After practicing law, Lucille Sgaglione entered the insurance industry in 1987 working in specialty lines areas. Ms. Sgaglione currently directs what is essentially a small company within a large organization. She manages about 500 claims people in the specialty claims, mass litigation and construction defect areas and has been in her current position for four years.
What would you change: "I would encourage the insurance industry to provide more varied opportunities for employees as their careers develop so that people who enter in one discipline can move to another if they choose to do so. That would help maintain talented people."